Still no ads, not earning, never paid for last month

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I posted previously and got no reply from anyone. How do we escalate issues? Im getting frustrated with Brave, doesn’t seem like there’s anyone responsible if something doesn’t work as advertised.

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I run Brave on two browsers, my MacBook laptop and my windows desktop. Last month my MacBook brave only paid out 2.25 BAT when I had earned over 3. Then after I was paid out my amount decreased, which is why I cant verify exactly what I earned last month. My windows desktop has earned 5.56 last month but I never got the same button to claim the reward, it just all rolled into this month. Essentially not paying me for anything from the windows desktop. I also noticed that I stopped earning and receiving ads.

I checked https://support.brave.com/hc/en-us/articles/360055013431-Why-don-t-I-see-any-Brave-Ads-after-enabling-them- .

Am I not suppose to be play ANY media in order to earn BAT?

I am using the same uphold account for both browsers, is that an issue? It didnt stop me from earning BAT prior to this month.

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Same here, still no reply from anyone, even support… This is getting frustrating.

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this is getting more and more frustrating. Why would I support this browser if I cant get help with it when i need it? Theres no customer service line, or real method to get support.

is the solution to dm @steeven?

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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!