Scammer alert, users posing as brave support

[Struct]

They’re users in this forum sending messages to users pretending to Barve support, they give you fake ticket and direct you to support.brave0[dot]com/

[Saoiray]

@Struct Thanks for sharing. Just a FYI, things like this have already been announced here multiple times.

I think a scammer posted a fake link to "support" and stole my seed phrase

I think someone just stole 87,000 XRP from me. My. life. savings. A person on here “Sandeeep” replied to a post I made, and I believe he gave me a phony link to “support”. They told me to put my seed phrase into a website and then $40,000 worth of assets were sent out of my Ledger. I’m literally worried sick. They gave a link to this site: https://cross-chainsupport.f-hx.com/portal/ and that’s where I clicked to connect my Ledger account. OMG Description of the issue: Are you using the (new…

NOTICE: Brave will NEVER ask for your private Wallet data/keys

Hello, This is a reminder from us here at Brave to never give out your Wallet recovery phrase and/or password. Official Brave team members will never ask you for this information for any reason — if someone on Community (or anywhere, really) has contacted you asking for this information, or to visit a site and insert this information, they are likely attempting to scam you and gain access to/steal your assets. Additionally, you can always check and see if an official Brave Team member is talki…

PSA/WARNING: Everyone Read Please

There’s been recent attempts by people claiming to be with Brave Support and requesting information. Brave will never ask you for seed phrases, passwords, for you to send money to them, or anything of the sort. Below is a screenshot of one such message that was shared by @Chh_68. You can also see on the same topic where a different person is saying they lost 87,000 XRP. That topic is visible at I think a scammer posted a fake link to "support" and stole my seed phrase [scammer message] I’m ho…

[Saoiray]

@Struct Also, if you recently were contacted by anyone, please make sure you report it to Brave. You can DM Mattches or any of the official support so they can investigate and take action.

[ArunROG87Razer]

send message for new users while signing up

[Mattches]

Note that I’ve edited the OP here so that that link doesn’t actually work. @Saoiray while we did make a topic/warning about this, this is a new website afaik. Looks very convincing initially as the landing page looks nearly identical to our help center page, but any all links appear to take you to a “customer support chat” conversation.

If you’re reading this do not submit any information to anyone on this page, nor should you visit the page at all. Also worth noting that we do not have a live chat service active on our Help Center at this time.

[Saoiray]

@Mattches

this is a new website afaik

Yeah, I know different site. They come and go. Just like how there was a point of bravé.com that had appeared before, where the e was different. Definitely will always be clone sites. I just was pointing out idea of some notices went out, appreciated on letting know of current issue, then emphasizing importance of making sure to reach out to Support with names or so of anyone contacting and directing to these fake sites.