Received Bat for November but after linking Gemini wallet BAT disappeared

Brave Rewards Rewards Support
1

Briefly describe your issue:
Claimed BAT payout for November. Linked my Gemini wallet to Brave and the BAT disappeared. BAT isn’t in my Gemini account either.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 - Version 1.31.88 Chromium: 95.0.4638.69 (Official Build) (64-bit)
](https://brave.com/latest/)
Is your browser wallet currently verified? (yes/no)
YES
What date did you verify your wallet?
11/07/2021
Have you been able to successfully receive payments in the past?
FIRST TIME GETTING PAYMENT - I RECEIVED IT AND IT DISAPPEARED
Are you using a VPN? (yes/no)
NO
Are you in a supported region (see here for list of supported regions)?
YES
Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Gemini??
YES

3

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!