My Bat Tokens disappeared when I connected to my Gemini account

Brave Rewards Rewards Support
1

Briefly describe your issue:
My BAT tokens disappeared when I connected to Gemini a few days ago. I waited five days for them to appear in my Gemini account but they haven’t.

What Operating System and Brave version are you using (Menu --> About Brave)?

[
Version 1.30.87 Chromium: 94.0.4606.71 (Official Build) (64-bit)
], Windows 10

Is your browser wallet currently verified? (yes/no)
Yes(Gemini)
What date did you verify your wallet?
October 6 2021
Have you been able to successfully receive payments in the past?
No, but this was the first time I verified a wallet.
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!