Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
Passwords DO NOT SYNC between desktop and mobile
How can this issue be reproduced?
Scenario 1
- 1.save passwords in desktop browser
- go mobile
- test, on same site but log in with mobile
- password is not autopopulated
Scenario 2
PAsswords not syndicated tp mobile device, when imported into desktop
export passwords from chrome
import into brave
test on desktop
sync to mobile device
test access to site using passwords from import using mobile device
Expected result:
Password should be autopopulated
BUG!!!:
Password is NOT autopopulated please toss into backlog and resolve asap. Its like why am i using brave if i have to keep looking up passwords after i did a sync…
Brave Version( check About Brave
):
Mobile Device details
Additional Information: