Hi
General Steps for Troubleshooting ‘Not Receiving Ads’ for PC.
First, check the following;
-
Is Brave still available in your region
https://brave.com/transparency/
-
Are ads still available your region
https://sampson.codes/brave/ads/my_region/
. Search in Brave community posts for the latest about your country. - For windows, check if your device still accepts ads by making a test on the following web page:
https://www.bennish.net/web-notifications.html
.
If Negative,
a) Open brave://settings/content/notifications
and check notifications settings
b) Check notifications settings in Windows Settings,
c) Disable focus assist in Windows Settings.
Second, Answer to following questions:
- Do you use VPN? Expected answer: No
- What’s your Brave version? Expected answer: latest
3.Openbrave://rewards-internals/
and check if account still active. - Other problem?
If issue still persist, please submit a request and fill in the form provided at this address https://support.brave.com/hc/en-us/requests/new?
This is an online ticketing system to help Brave employees manage support requests.