If you are unable to or have stopped seeing Brave Ads, please read through the following posts first to ensure that basic troubleshooting steps are checked:
After reading the above, if you’re still having trouble viewing ads, please answer the following:
Are you able to receive general desktop/push notifications?
You can test this by visiting https://www.bennish.net/web-notifications.html and forcing a push notification to appear.
Yes I get notifications for other services and the test site works.
Are you in a supported region (if so, which one)?
Check https://brave.com/transparency and confirm that you are in an applicable region
Yes I am in a supported region
Give us a brief description of the ads behavior you’re seeing
After an update on March 11th I have not received any push ads at all. When I open a new tab I will see the sponsored images but they will not increment my pending BAT.
- I have created a new profile to test which also does not work.
- I am not on a VPN.
- I have uninstalled and cleared the data in my [USER] appdata folder.
What OS/Brave version are you using?
Please copy/paste the top 3 lines of your brave://version page
| Brave | 1.22.67 Chromium: 89.0.4389.90 (Official Build) (64-bit) |
|---|---|
| Revision | 62eb262cdaae9ef819aadd778193781455ec7a49-refs/branch-heads/4389@{#1534} |
| OS | Windows 10 OS Version 1903 (Build 18362.1198) |