Hello,
My rewards turned back to zero today although the counting of ads still shows 20.
Happened again today. It had accumulated 6 ads since yesterday (after my post), and now went back to zero rewards, although the ads counting is good.
Hi @renacaceres,
Thanks for writing in. Can you click into ‘7 Day Ads History’ and PM me a screenshot?
ok I will do that.
It would be better if I could send pdf, as it’s very long
Looks liked it’s fixed! My accumulated rewards reappeared.
Thanks @steeven for the attention
Awesome! Glad to hear it’s resolved.
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I’m also having this issue of BAT disappearing. Initially I had an issue where I could not claim ad tokens, so at that time I just made my uphold account and withdrew what I could (4 days ago). Two days later I was able to claim just over 117 BAT~ which I believe was equivalent to $35 USD. Since then to now (a spanof 2 days) BAT has slowly been disappearing from the account, now at $29. I am unable to see this new balance in my Uphold account. I would have withdrew this sooner but I’ve had syncing issues for months, sync is also not a feature that is available at this time on my browser. I gather that this is a common issue from what I have read on reddit/the brave community.
So I guess TLDR would be 1) Am I able to regain disappearing BAT, 2) is there a mandatory wait period for BAT to be available in uphold?
so how it was solved?
Steven, all my rewards have disappeared.
How does this happen?!
Topic from 2019. Not sure why people are resurrecting it.