My Old Brave Rewards are still missing

This is unreal. I was an early adopter, I told everyone I knew to use Brave. I’ve been using Brave since BEFORE they introduced or even announced ads. It was mildly frustrating before that my balance suddenly disappeared, now… I don’t even know. If the selling points I keep touting to people to get them on board keep failing this hard for me where I can suddenly just lose over $150 worth of BAT that I built up over time and no one from support is responding, there’s just no point in recommending Brave anymore. Simple as that.

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Did you reset your computer, reinstall your OS, switch to a new computer?

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Brave should link our rewards to the account. This is a real issue for all

No reset, no reinstall, same computer. I just updated Brave to see if that would fix anything but nope. It’s weird, like I said in my last post, I hadn’t logged into this comp in a little while and when I did recently I saw my balance was 0 BAT but my ad rewards history was still there, which I took a picture of. Then, suddenly even that disappeared. Been afraid to touch my computer too much to try and preserve it’s state in case there is a fix.

Hmmmm. . . @steeven @Mattches @SaltyBanana Can you help?

@VulPwn,
It’s really important that you provide the requested information (in the editor when you open a thread) so that we can best assist you, as right now there are several possible causes for the issue you’re seeing.

That said, I’d prefer we move this to a DM if possible – can you please DM me with your wallet ID found on your brave://rewards-internals page? Thank you.

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