My brave wallet has no link to uphold or no uphold wallet appeared. How can I withdraw my earnings from mobile phone. Please help

[Topherman]

[eljuno]

Which Brave version that you have? Model type?

[Topherman]

Version 1.22.69. I did some troubleshooting yesterday and the uphold wallet appeared the only problem is the balance from mobile is not reflecting in uphold. Then this morning the uphold wallet link was gone again.

[Rohit552]

1. Unless you get 25bat in your mobile browser, you can’t verify browser with uphold.

2. There is no way to withdraw your bat other than uphold.

3. On are before 10th of every month, BAT you earned in previous month will be credited to your uphold wallet (if verified successfully)

[Topherman]

I have 28 bat. My uphold wallet was verified. I have already withdraw my earnings feom my laptop but with the mobile version it was a peoblem The uphold wallet appeared yesterday and I succesdully signed in. Then this morning(pacific time) it magically disappear again when the rewards was reset.

[saereV]

Hi @Topherman, you can try this:

@JohnDproof

try force-stopping the app and cleaning the cache (not the data)

I know of a few users it has helped now.

If it doesn’t, have a read through a similar post with some more troubleshoots you may not have tried yet, too.

Unable to claim BAT rewards from past months

I don’t believe you’ve lost your BAT, @GangstaChamp21. There’s another thread similar to yours where Support was active. I’m going to link to it… …in hopes that @steeven will notice it and pop in here. I would wait to DM him until he requests it, as he probably has a high volume of DMs right now and yours could get lost. You could also try this Fix while you wait… …make sure you read the whole thread, it was updated 2 days ago. (EDIT: Also, that^ is the old version, you should have what I …

[Rohit552]

I have not received my reward Bat this March

@1999jen Off the ads toggle Close the tab Reopen the brave rewards page and on the ads toggle. I used to see this 0.0000 in my mobile browser. Doing the above steps, usually I can see my earned bat again.

Would you try these steps once?

[Topherman]

The uphold wallet appeared. Thank you but the only problem is my BAT balance does’t go through the wallet.

I have read the other thread but still…

[saereV]

I think Support is needed to assist you further now, @Topherman . @steeven is handling these types of issues, I believe, but I’d wait to DM him til he requests it as your DM could get overlooked.

One last thing to rule out, does your mobile pass a Satey net check?

[Topherman]

Yes it was. Thank you dor your assistance. Will wait for proper fix to the problem.

[Topherman]

Please help another problem arise. The bat was read or credited to uphold from my mobile but rhe problem is my previous balance of 28 bat just disappear. Where did it it go?

[saereV]

Hi @Topherman, payout is processing so the values are not wholly reliable till the process is complete.
Please read and follow Support’s post on the status here:

April 2021 Creators Payout

Brave Creators Payout Status : Complete. This thread is intended for updates regarding this month’s Creators payout, which will begin to process Thursday, April 8th. If your contribution payout is missing, late, or incomplete, please wait until payments have completed processing before sending a DM with the email linked to your account. Before DM’ing the email linked to your account, look over these common causes for missing/partial BAT payouts: Your BAT balance was under the 5…

[Topherman]

Ok thanks will wait a little bit later. Just for info I dont have a “Creators” account

[saereV]

I’m sorry about that, @Topherman, I linked the wrong payout process and didn’t catch it.