My brave rewards payment has not arrived

Brave Rewards Custodian Support (Uphold, ZebPay, etc)
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@Glauber

You would help your issue(s) by correctly providing information re your computing device and its OS, plus version of Brave Browser - as required by Brave Support, when you are creating a report.

I had to guess, that you might be using Android - yet I am not certain . . .

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Re your:

“they replied was for me to uninstall the uphold app and install it again and then connect the wallet”

Uh, probably not. The steps are to:

  • uninstall the Uphold app
  • make the connection
  • install the Uphold app

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Brave Community > Report Editor for Brave Rewards support issue:

Screen Shot 2022-05-17 at 4.03.01 PM
Screen Shot 2022-05-17 at 4.03.01 PM1018×576 150 KB

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PS. You are often the troubleshooter.

PS. Thank you for your screenshots.

PS. Hang in there . . . you will likely figure out things.

Learning how Brave Community “works” - re bugs and issues - is not easy for many people.

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@Glauber

Looks like a fix, for Android users - discovered by @utopian, and the following worked for @sansujswa:

Uphold, also see their instructions: How to verify your identity

  • https://support.uphold.com/hc/en-us/articles/202766795-How-to-verify-your-identity

Uphold Non-Supported Jurisdictions:

  • https://support.uphold.com/hc/en-us/articles/360026786712-Non-Supported-Jurisdictions

Uphold info at Brave Help Center:

  • https://support.brave.com/hc/en-us/articles/360046470011-How-Do-I-Verify-My-Uphold-Gemini-Account-

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