Here we go again, another payment not completed

I am using 3 uphold wallets and 2 of them got paid but again one of them is missing (5 BATS) and it says uphold payments are completed. It’s getting very boring and painful. Please solve our issues. There are lots of people like me I guess.

What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.37.116 Chromium: 100.0.4896.127 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
August 2021

Have you been able to successfully receive payments in the past?
Yes usually but this problem happened me twice or third.

Are you using a VPN? (yes/no)
No.

Are you in a supported region (see here for list of supported regions)?
Yes.

Does your device pass the SafteyNet check (Android only)?
Yes.

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Auto contribute is off since the beginning

3 Likes

I’m having the same problem. I haven’t received my March payout yet :frowning: I still haven’t received an answer.

3 Likes

@steeven @Mattches @SaltyBanana can anyone have an explanation for it cause Uphold Process is clearly not completed.

1 Like

Both of you please send me a DM of your wallet payment IDs thank you

3 Likes

Same issue here. What do I do?

1 Like

Hi @mattches , just sent!

Thanks!

1 Like

@Mattches My march 2022 payout is still pending and the payout status of verified uphold wallet is showing payment completed. Please help me. My Wallet payment ID:

I’m attaching some screenshots of rewards internals logs.
Please Help me out.
Selection_003

The same happend to me today. for the 3th time this month :neutral_face:
(with verified gemini account)

I got my missing March payments today thanks. I hope it will not be the same case for April payouts.