My BAT is gone..?

[Skaletyun]

Hi, im new here and just used Brave Browser recently! i have this issue idk if is it?

After I claimed my BAT today, It added to my wallet (I haven’t transfer it to my Uphold account yet). then something happen my claimed BAT turn into 0 after that I try to close my Brave Browser and open it again but is already gone.

I tried to look anywhere i could possibly can find it. Like on my Uphold

My Uphold Account and the Transaction Activity, It wasn’t there (My Uphold is already Verified)

I look into my Crypto Wallet, same it wasn’t there also
Here’s my Wallet Activity

Am i just dumb or somewhat idk, it just came like that…

[Nelsy1]

Same issue here bro

I’ll tag you to the post of mine

[Skaletyun]

I exploring the community also and i find out too that many users experiencing this issue i though it im the only one having this issue.

[steeven]

HI @Skaletyun - can you share a screenshot of your Uphold?

[Skaletyun]

Here

[steeven]

Thanks @Skaletyun! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

[Skaletyun]

Okay, but @steeven I already message you thanks

[fetiracing]

It’s happening the same to me guys.

macOS brave browser and Ubuntu in another computer.

[steeven]

Thank you @Skaletyun - will review ASAP.

[Skaletyun]

Thanks you @steeven, I hope this issue will fix soon.

[arft]

I have the same issue. Once I claim the monthly reward, it does not show up in the wallet, although I can see the history of rewards. I’m using Brave v1.11.104 on macOS Catalina.

[Nelsy1]

@steeven u asked me to dm n I’ve done so

[LEODEBOLSON]

Hi. I have written to you privately for a similar problem. Thanks