Briefly describe your issue:
Don’t receive any BAT since I made a clean install of Windows (new Brave installation)
What Operating System and Brave version are you using (
Menu --> About Brave)?
Version 1.45.123 Chromium: 107.0.5304.110 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
09th November 2022
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region ( see here for list of supported regions)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
You don’t get ads or BATs?
I don’t get any BAT reward tokens… Before it was around 5 BAT a month
I don’t understand. Do you see your rewards earnings (Current earnings) going up?
No, that’s the problem. The current earning is not changing. It keeps staying at 0 BAT
Ahh, okay. You get ads, right ?
Hmm. Just checked Brave News for some Ads… currently there are none on my Desktop (where the problem persists)
Interesting is though, I still get Ads on my Mobile Brave. So on my Phone everything is working while on my PC there is a massive issue with Ads and receiving BAT tokens.
(Settings are identical → up to 10 ads an hour and auto contribution to OFF in both cases)
Found a solution. Go to:
Rewards settings → Manage Brave Rewards → Reset → Reset
After the reset Ads show again and also the BAT (Estimated Earnings) go up again.
Pretty weird that this happened on a fresh and clean Windows + Brave installation
December 11, 2022, 8:38am
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