Haven't received rewards or accrued BAT for months now

Brave Rewards Rewards Support
1

Briefly describe your issue:
I haven’t received new ads or had estimated earnings from months ago register. This is on my Windows 11 laptop. Rewards has said I have .410 BAT sitting in estimated earnings since March. Also haven’t been seeing any ads, meaning I’m not earning BAT.

What Operating System and Brave version are you using (Menu --> About Brave)?
OS: Windows 11 Version 21H2 (Build 22000.652)
Brave: 1.38.111 Chromium: 101.0.4951.54 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
No

What date did you verify your wallet?
N/A

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
N/A

2

Checking the logs, this is the error that seemed to have started it.

[Apr 13, 2022, 2:04:19.5 AM:ERROR:refill_unblinded_tokens.cc(194)] Failed to get signed tokens

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.