I purchased a monthly VPN subscription on my phone and was supposed to receive a 7-day trial period before the charge for the full month would apply.
However, I did not receive the 7-day trial period. Instead, my payment was deducted immediately, and the subscription for the month started right away. This is not in line with the terms I expected for the trial.
**Type of device (iPhone)
Brave version:(1.67)
Detailed description of the behavior:
Dear Brave Support Team,
I hope this message finds you well.
I am writing to seek assistance regarding an issue with my recent VPN subscription. I purchased a monthly VPN subscription on my phone and was supposed to receive a 7-day trial period before the charge for the full month would apply.
However, I did not receive the 7-day trial period. Instead, my payment was deducted immediately, and the subscription for the month started right away. This is not in line with the terms I expected for the trial.
Could you please help me resolve this issue? I would appreciate it if you could
Offer a refund for the charge that was made prematurely.
Please let me know if you need any further information from my side to address this issue.
Thank you for your assistance.