Hello,
I wanted to give Brave VPN a try and bought it through the mobile app. It was clearly stated that they give 7 day trial due to check if we like it. Somehow they immediately charged me for the whole month and didn’t give me money back when I decided to cancel this subscription.
I tried to get an email where I can talk to the Brave support, but I found this place instead. I want to know what went wrong and why are they claiming one thing but in reality they do the opposite.
@Fubu Do you recall, if you have used Brave VPN anytime in the past that could’ve exhausted your 7-day trial? Anyway, tagging @Shznakl and @Mattches for more info. Since it’s a weekend, you may get a late response.
@289wk
I made a refund request to the Apple like you previously added, but I still don’t understand why I automatically don’t get the 7-day trial? I looked in the history and there isn’t any Brave purchased and also I don’t recall anything like that.