Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
When trying to enable syncing Passwords, Brave asks for a Device/Biometric authentication to verify enabling this feature.
However, after successfully finishing the authentication, the slider is not activated and tapping it does nothing.
How can this issue be reproduced?
- Open Brave
- Go to Settings → Sync
- Go to Sync Options
- Try to switch Passwords to the on state.
Expected result:
Password Syncing is turned on.
Brave Version( check About Brave):
1.70.123 (German localized version)
Mobile Device details
Samsung Galaxy S24 Ultra, Android 14
Additional Information: