Issue between BAT on Brave Rewards and wallet on uphold

Briefly describe your issue:

So, i have sync my Brave Rewards on my Samsung Phone, (have 66.638 BAT) with Uphold account.

Received around 4 BAT, from 5 payment : 3 payments on Apr 4 (1.25000 twice, plus 0.50 BAT), one on apr 24 (1.25000 BAT), and one on May 11 (0.44000 BAT).

Now, i have these 66.638 BAT on Rewards, but i can’t transfer it to uphold account, so i’m stuck without possibility to use the BAT i earned for months…

Here’s a proof of my Brave Rewards BAT below :

What Operating System and Brave version are you using (Menu --> About Brave)? It’s version 1.29.81 Chromium: 93.0.4577.82 on Android 11

Is your browser wallet currently verified? (yes/no) Yes with uphold

What date did you verify your wallet? Early April

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Yes (FRA)

Does your device pass the SafteyNet check (Android only)?
“Your SM-G975F PASSED SafetyNet compatibility test” (image below)

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes, i did.

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I have also a rewards-internal proof ! I can DM the screenshot if it helps.

And i tried to sync between computer and phone but Brave Rewards amount is different

Same with me I did earn few BAT from brave it’s verified by Uphold but I don’t see in Portofolio ballance of them .and I’m new user . Maybe some one can tell me from support about how to sync with the uphold but still doesn’t make sense to me for the Uphold verified.

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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