Issue between BAT on Brave Rewards and wallet on uphold

[Asterastre]

Briefly describe your issue:

So, i have sync my Brave Rewards on my Samsung Phone, (have 66.638 BAT) with Uphold account.

Received around 4 BAT, from 5 payment : 3 payments on Apr 4 (1.25000 twice, plus 0.50 BAT), one on apr 24 (1.25000 BAT), and one on May 11 (0.44000 BAT).

Now, i have these 66.638 BAT on Rewards, but i can’t transfer it to uphold account, so i’m stuck without possibility to use the BAT i earned for months…

Here’s a proof of my Brave Rewards BAT below :

What Operating System and Brave version are you using (Menu --> About Brave)? It’s version 1.29.81 Chromium: 93.0.4577.82 on Android 11

Is your browser wallet currently verified? (yes/no) Yes with uphold

What date did you verify your wallet? Early April

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Yes (FRA)

Does your device pass the SafteyNet check (Android only)?
“Your SM-G975F PASSED SafetyNet compatibility test” (image below)

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes, i did.

[Asterastre]

I have also a rewards-internal proof ! I can DM the screenshot if it helps.

And i tried to sync between computer and phone but Brave Rewards amount is different

[Stealther93]

Same with me I did earn few BAT from brave it’s verified by Uphold but I don’t see in Portofolio ballance of them .and I’m new user . Maybe some one can tell me from support about how to sync with the uphold but still doesn’t make sense to me for the Uphold verified.

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!