BAT sits in the browser wallet for months, does not get transferred to Uphold

Brave Rewards Rewards Support
1

Briefly describe your issue:
Hi, I have been using brave for 1-2 years now. My wallet is verified, but it would not transfer everything to Uphold. I have BAT amounts that have been sitting in that wallet for months, just piling up(for some reason most of my monthly reward statements are blank). I have only received few 20-30 BAT payouts on Uphold and more of 0.25 -2.3 BAT. I have 187 BAT now in the browser wallet and it would be great if I could transfer them. If you need any extra information please let me know. Thank you very much for any help.

What Operating System and Brave version are you using (Menu --> About Brave)?

Version 1.24.84 Chromium: 90.0.4430.93 (Official Build) (64-bit)

OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042

Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
23/3/2020
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
It is off(I do not remember)

1 Like
2

Same issue.
I haven’t receive yet.

3

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!