I get Aw,Snap error all the time

[umeshmja]

Hi,
I have been using Brave browser for a couple of months now, on my Win10 PC. The browser almost always shows the “Aw, Snap” message. I have followed the instructions in https://support.brave.com/hc/en-us/articles/360018192251-How-do-I-fix-page-crashes-and-other-page-loading-errors-
yet the problem continues. Ihave also tried uninstalling and reinstalling Brave, but to no avail.
Please help.
Umesh

[gsarvadnya]

@umeshmja Can you please go through the post below which may resolve the issue.

WIN10 - Brave Crashes upon Restoring BAT wallet and using Sync; cannot remain open for more than 5 seconds

@LonelyAxew925 Please follow the below steps to remove brave from PC. Uninstall all Brave versions from Control Panel Remove BraveSoftware folder from C:\Program Files (x86)\BraveSoftware Remove BraveSoftware from AppData\Local\BraveSoftware Go into regedit and specifically look for the below two keys: HKEY_CURRENT_USER\Software\BraveSoftware\ HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\BraveSoftware\ Delete BraveSoftware folder from both keys. Try clean install, it may work. Thank…

Thanks!

[umeshmja]

Hi @gsarvadnya, I tried all the steps. However, when I try to delete BraveSoftware folder from HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\BraveSoftware\ , I get an error that says “Cannot Delete BraveSoftware. Error while deleting key”.
What could be the problem?
Thanks,

[fanboynz]

Could try restarting the PC (and ensure Brave isn’t running in the background, or having Brave running at all).

[umeshmja]

@fanboynz, thank you! That worked. I have re-installed Brave. So far, things seem ok. I will let you know if the issue pops up again. Thanks again for your help.