I don't earn BAT anymore

Brave Rewards Rewards Support
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Briefly describe your issue:
I don’t earn BAT anymore, as if my wallet were marked as fraudulent but for no reason
What Operating System and Brave version are you using (Menu --> About Brave)?
1.35.103 Chromium: 98.0.4758.102 (Officiel build) (64 bits)
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
Wallet not verified because I don’t have the minimum of 2 BAT to create an Uphold account and Gemini is not available in my country
Have you been able to successfully receive payments in the past?
No
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
/
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Wallet not verified because I don’t have the minimum of 2 BAT to create an Uphold account and Gemini is not available in my country

1 Like
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I’m having a similar problem. Looking for any support possible here.

How can I determine if my wallet has been deemed ‘fraudulent’? I see hints of this in the help articles but no information on how to check if this is the case.

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@Crazy_Geek Your account may have been flagged at the time you posted. Are you receiving BAT now? I ran across the below article in the Help Center. I don’t know how long it’s been there but I don’t recall running across it before. I’m wondering if Brave has a method to unflag wallets without support intervention now. And I’m wondering if it is actually working.

What does it mean when my Brave Rewards profile is “flagged”?

If you are still not receiving BAT, you can DM the moderators. Include a link to your post and the information below. Do not post your wallet id publicly. Also, the current version of Brave is 1.36.112. Make sure you update to the current version and the problem still persists before you send the DM.

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in `Settings → Brave Rewards

Mattches and Steeven are the moderators who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.
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