So I finally want to try out the future Brave provided. To try a way to support content creators directly. But that requires me to register an Uphold Account.
I was promoted to give out a lot of personal info, fair for a “wallet” though.
Then I verify my email by clicking the link they send me in a verification email.
After that my Uphold account got immediately suspended. Therefore I can’t start using Brave Rewards.
It appears to be that their automatic anti-fraud system has been triggered, and banned my newly registered account. But that must be a mistake. I am using my own identity here!
Filed a support request, at first I got some auto generated responses like “We’ve assigned a specialist to handle your case who will get back to you shortly.”. Didn’t even specify the specialist’s worker#. After that no responses at all.
It’s been 10 days already.
I’m very upset about this. I give out a lot of personal info for this. Phone number, Email, country and city, birthday, if I remembered correctly, even my ID number?
Giving off all these personal information, and verified my email, just to get banned?
I am using my own identity here! The phone number and email account have been used by me, for 10+ years. If I use my own identity and couldn’t get an account, then I guess I shall say “goodbye” to Brave Rewards, before I even have a chance to say “hello”.
I don’t know if I got something wrong. Do I have to use an Uphold account for Brave Rewards? Because Brave Browser told me to. But later somewhere else said I could use Brave Reward on my own browser without an Uphold account, as long as I never need to sync the Reward across multiple devices?
The problem is that I already give out my identity! If they suspended my account to prevent identity theft, then tell me: If I give off all my personal info to them, and they don’t give me an working Uphold account as promised, then WHO IS STEALING IDENTITY HERE?
This is NOT OK. If I don’t have control over MY financial account, someone else is going to control it. I can’t allow anyone to use my identity to scam anyone else!
Since I really don’t know what’s wrong, I can only make guesses.
Was that because I used a VPN to register an account? Well because I live in China and I have to use VPN to access the… Internet!
Was that because I used Firefox Browser to verify my uphold account, instead of using Brave Browser? Well that’s because Firefox’s been my main browser for a long time!
Or was that just because I’m in China? I do know that some web services ban China, like Patreon, Linkedin (recently), or PUBG (China region block). If so, could they at least told be before I handle over my identity?
After all, can they… at least… delete the identity I give off to them? I don’t usually give off a lot of personal info for this, so this have made me very uncomfortable.
This might not be the place to talk about things like this, but I should at least TRY to differentiate “me” from “just another identity theft”, right?
Now when I click the Brave Rewards icon, I can see my account is still “pending” approval. If this stays like this forever, then I’m not able to use Brave Rewards, for my whole life.