Heads up: Estimated pending rewards counter fix

Hello BAT & Brave community!

We wanted to share a quick heads up about an upcoming browser update. Some users in the most recent ad earnings payout (May 2021 payout) received their BAT earnings, but didn’t see their estimated pending rewards counter decrease. We have a fix for this coming, so if you were a user who was affected by this bug, you will see your estimated pending rewards counter decrease. Don’t worry, you aren’t losing any BAT that is owed to you for any ads you’ve seen since then! This fix will only subtract from your estimated pending rewards counter what should have already been subtracted earlier this month when you received your payout.

You can always double check if you received your payout for this month by doing the following:

  • If you have a verified user wallet, log into your Uphold account and check your transaction history for a deposit earlier this month.
  • If you did not have a verified user wallet, just go into brave://rewards (Brave Rewards settings page) and check your summary. You should see a line that shows the ad earnings you’ve claimed.

As always, thanks for being part of the BAT & Brave community!

15 Likes
Okay so, finally the shiit happened with me too....guess what? I lost my BAT
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1 of my BATs just dissapeared need help!
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Creo que nos estan robando
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Se borraron parte de mis bats. tenia 5 y ahora solo 3.// disappeard BAT
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My bat reduced!
BAT Token disappeared
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Me desapareció un bat entero!
Brave rewards earning this month decreased from my rewards suddenly from 4 to 2.8 bat
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My brave rewards started decreasing and all of them lost to zero
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My BAT was reduced through this month
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Lost around 1.2 bat (estimated pending) after update to latest Brave version
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BAT reduced automatically

Okay so when you have a small bug it is resolved Immediately and I have reported that I haven’t got my brave rewards in my uphold no solution till now
It was reported almost 20 days back

9 Likes

Still no eta about a fix for bats not porting to uphold ? :c
thx !

9 Likes

@chriscat I realise my mac brave browser got some bug. The Ads received this month i refresh few times I can’t see the history but few week back I still can see ads history so I realise if you can’t see ads history you will not see any ads appear on that particular profile. So I jz close the profile and I only use the other profiles which I can see the ads history. Is this a bug?

2 Likes

@chriscat I haven’t received my rewards in the last 2 -3 months. Wallet is verified. And have logged a ticket with absolutely no response.

7 Likes

I have same issue! it use to say something but i was somehow able to make an uphold account and after that i have no rewards

3 Likes

I thought no one cared it is happening on two mobile devices I have constant access to. Samsung and OnePlus

2 Likes

My pending BAT was halved overnight but I hadn’t received any in the April/May payout

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Yeah about getting someone to answer request for missing BAT from this last payout? You claim mine just got reduced because you didn’t take it out from this last pay, yet this last pay I didn’t get all of what i was suppose to get. So either this is wrong, or this also happened last month? I’ve msg you guys a few times since my payout which has been like 20 days or so, and I’ve still not heard from anyone. Why is my request to look into my missing payout being ignored?

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same as well… and no respond

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Exactly. Absolutely no response even if you tag them. @steeven
Maybe we should start using other browsers then? And stop recommending their browser to everyone. . . .

4 Likes

Actually, I think Bat is a bonus, the browser itself is great. Bat is not ready yet, lot of bugs in rewards, but the browser… I don’t see any downside.

3 Likes

My Uphold account shows a bunch of automatic transactions which aren’t reflected in my balance, my rewards have either decreased or completely vanished almost every month since I’m using the browser. This description doesn’t even brush the issue as I and many other users are experiencing it. BATs are the only reason I installed this browser and since they don’t work properly, there’s no point to it.

2 Likes

I checked my verified uphold account, I don’t see my missing bat. I updated my brave browser to Version 1.25.68 Chromium: 91.0.4472.77 (Official Build) (64-bit)
My pending bat reward is Alot lower, I am still missing bats. I checked my rewards history and nothing is reported. Should I be concerned? It reflects the amount of ads I seen but not my current pending bat rewards.

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I really hope they bring down the count for the amount of BAT you need to verify your Uphold account on your mobile device. 25 BAT is a lot. Cheers

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2 bat per month. 1 years to verify.

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Btw this update is already live.

3 Likes

Same problem. Never received most of my BAT from May. Now just had half of what I was supposed to be getting this month vanish. I am owed 8 BAT and only got 1.7 in may and now for june it’s only showing another 1. So yeah this is turning out to be a massive scam.

3 Likes

Hi there.

Thanks for the comment. Seems like I have the latest brave version on my mobile but it still asks for 25 BAT.

Cheers

1 Like