Hi I had to do some reinstalling and was unaware of the 4 max life time rule so please reset it for me . All I have is one phone and one pc in sync that’s it. Now I’m stuck forever 
plz help
Try this.
@toodoo9011 So you submitted the unlinking request and both your devices still have the error? Am I understanding correctly?
How long has it been since you submitted the unlinking request? Posted the link to the Wallet Unlinking Request below for reference.
Yes I did all that they even sent me an email a few days ago it’s been processed. But the problem still persists I gave them the correct uphold member I’d and all that
Please see recent post
I think you should have been able to verify with at least one device then. Not sure why you are still getting the same message on both devices.
Tagging @Mattches and hopefully he can drop in and help or clarify problem.
@toodoo9011,
Please submit a new request in the same form and I will ensure someone addresses it asap. Thank you.
Hi. I submitted my request to unlink here is the case number: 785550a7-477a-440b-aed3-4a09b6bedfec
Can someone assist me with it?
Thanks.
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Ok I just did it now with more information
@toodoo9011,
If you haven’t yet received a response from us after submitting to the form, can you please send me a DM with the email you provided in the form to ensure someone takes a look? Thank you.
Hello,
Thanks for your patience.
My email is [removed by mod]
I’ll be waiting for your response
Are we have to do that also to get response after submitting request?
Please edit your reply in order to REMOVE your e-mail address.
Please DO NOT reveal such personal info IN POSTS at this very public forum, the Brave Community.
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IF you are asked by Brave Support, to send them a Direct Message (“DM”) . . .
Let us say that you want to send a Direct Message to @mattches - then in a Brave Browser window, go to:
https://community.brave.com/u/mattches/summary
Click on the Message button - looks like:
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Just fyi for everyone. We had an update today from Brave.
This is referencing them removing the device limits.
2 Likes
NEW UPDATE!:
So everyone should be able to connect with no issues and device limits gone.
1 Like
Wow, It works!! Thank you!
fianlly ,thanks brave team
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