I still have this problem with disappearing pending BATs. Now I detected another “feature” related to this topic. If I open a new tab then during the loading of the new tab page the in my opinion correct amount of monthly rewards is shown for a few seconds:
then it switches back to the incomprehensibly reduced amount:
So actual there are obviously still 14.335 BAT missing in a crazy floating state. And as I not changed my browsing behavior the estimated 21.405 would be in the same range as the month before the reward bugs began… the 7 BATs are only a small fraction of this. So please fix that bug… and if possible please so that no pending rewards are lost.
6 days w/o response & October payout is processing now so it seems that the missing BATs are lost again.
@steeven: I sent you a DM with my details. I know that you receive a ton of mails but could you please take a look at this problem if you find time to? I would like to understand why the BATs disappeared, but obviously not completely as they at least continue to appear partially in that crazy New Tab bug effect.