I’m badly surprised cause this month, i didn’t received rewards, instead i received an uphold notification to confirmed a transfert of 0.25BAT to Brave browser.
I have two questions :
1 - I don’t understand, because i had disabled the auto-contribution option. So Why ? And Is it possible to cancel or refund ?
2 - I don’t understand the Brave Reward Balance is displayed at 0,155 BAT in my browser and Uphold display 0.04BAT. Why this difference ?
Thx by advance for your answer.
What Operating System and Brave version are you using? Windows 10 64bit 22H2
Who is your verified custodian? Uphold
Are you in a supported region? (see here for list of supported regions) Europe/France
So of course you didn’t receive your payment yet as Brave is saying they haven’t all sent and been received. You can keep track of that at Ads Payout Status Update
It wouldn’t take unless it’s on. Keep in mind that it is enabled by default and if you have any device or profile connected to Uphold with it enabled, it will take. So you will need to check all devices and profiles you have connected.
Because you have provided no screenshots and haven’t said enough to really let us know what you’re speaking of, it’s hard for us to know as well. Do keep keep in mind that Uphold creates multiple accounts for things. Such as right now, my Rewards shows as below:
But if I look at Uphold:
If I click the little arrow on the left of the BAT token, it shows how my BAT is divided:
I’m honestly not sure how they came up with each of those. The Reddit and Twitter is from my Creators account. As to Rewards vs Browser, no clue why they created and differentiated there. Then the Basic Attention Token one is the catch all. You might be seeing something of a difference similar when you’re asking on difference.