Can't withdraw my Bat's from Brave for Android to VERIFIED linked Uphold account

I not receiving my rewards for mobile version of Brave I’m using on my phone

What Operating System and Brave version are you using (Menu --> About Brave)?

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
September 2020

Have you been able to successfully receive payments in the past?
Only on desktop version of the browser. Had no issues on Windows 10. But never received from mobile

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

1 Like

How many devices have been linked to the Uphold account.?

Including the old devices and it also counts as multiple devices if you ever have reset the PC/ Updated the OS/ Redownloaded Brave.

hi Rajat,

thank you very much for the reply!

well, it’s difficult to say precisely, since I’m using Brave starting from September 2020 and was using it actively on 4 devices / 3 OS’s - two laptops running Win10 / Ubuntu & two Android devices. So taking into consideration you mentioned “resets” as well that may be most probably the issue!

Could you please tell what steps should I take to get it solved ASAP?

Actually, BAT Tokens are transferred into the Uphold Account only from the First 4 Devices. The later once will just accumulate it in the Browser itself.

You can either create another Uphold account right now to get it transferred or you can wait till next month since Gemini is getting Launched and is similar to Uphold.

Also, do remember from now on that you can only link the first 4 devices so be careful with which devices you connect!

-ItzMe

1 Like

txl for the info. I will probably try to get one more account for now. Hopefully the verification process will go smoothly like the first time it was. Otherwise will wait for gemini!

Thank you!
-Constantine

1 Like