Can't login to ally.com (Ally Bank)

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Description of the issue:

I’m unable to login to Ally Bank. I’m on Brave Version:

Version 1.9.72 Chromium: 81.0.4044.138 (Official Build) (64-bit)

I’m able to login to login to Ally Bank on Brave Nightly:

Version 1.11.17 Chromium: 81.0.4044.138 (Official Build) nightly (64-bit)

When you login to Ally Bank, it forwards you to secure.ally.com, where it seems the release version of Brave is getting an error. Here’s a screenshot of the console from Brave Nightly (left) and standard Brave (right), when all I do is navigate to secure.ally.com (not inputting my password or submitting anything):

How can this issue be reproduced?

  1. Go to secure.ally.com and look at the console
  2. You should see:

chunk.9d94d602a188ecd5c022.js:1 POST https:// secure. ally. com/capi-gw/session/status/olbWeb 401 (Unauthorized)

  1. In Brave Nightly, go to secure.ally.com and look at the console.
  2. You should not see this error.

Expected result:

Being able to login to Ally Bank

Brave Version( check About Brave):

Version 1.9.72 Chromium: 81.0.4044.138 (Official Build) (64-bit)

Additional Information:

1 Like

Hi @chess . Sorry for the delay in replying.

I’ve adjusted a filter in Easyprivacy, not sure if it’ll help. Give it 24-48hrs, see if it helps.

still seeing the same issue today. works fine in Firefox with identical extensions

While secure.ally.com no longer shows that error in the console, I’m still unable to login. On secure.ally.com I get “Your username and password is invalid”.

When I try on ally.com I get a 404.

okay, looking into it. Does Shields affect it?

On Brave Nightly, I can login to Ally.com if I disable shields.

On standard Brave, disabling shields does not help. I still can’t login. I’ve also tried keeping shields enabled, and allowing all cookies and fingerprinting attempts in the Shield options.

1 Like

Login works for me again with or without shields as of 1.8.95 Chromium: 81.0.4044.138.

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