Cannot pay bills in

Couldn’t login to then I read to disable shields and then it is letting me login but still does not let me pay bills (have always been able to login AND pay bills if I use Chrome).

**Brave version (check About Brave):
Version 1.21.74 Chromium: 89.0.4389.72 (Official Build) (64-bit)

Hi @ranman1, Welcome to Community!
Can you check if the URL changes after logging in? You may also have to disable Shields (or allow all cookies) after logging in.

It goes to I think, but I disabled Shields on that too. here is the screenshot of the error page. Thank you.

(EDIT: I don’t know how to clear cookies if that is something I should try)

We have a handy guide for how to clear cookies/browsing data in Brave here – and yes, I would recommend trying it out and see if it helps shake something loose with your banking website:

After clearing cookies (and cache) it works! Thank you!!

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You’re very welcome. Glad we were able to get this resolved for you. Don’t hesitate to reach out should you have any further questions or concerns.