The Brave browser was slow, I deleted the brosing history and cookies. Afterwards my e-mail in Proton.me could not be loaded (after entering my login data) due to some blocks and it is not clear what and where the address was blocked, since I didnt change anything in the settings. In the other browsers I am still have an access to my e-mail box in Proton.me. Unfortunately, from now on there are several websites that do not load via Brave Browser, there is def a bug in there, because I can open all of them in the other browsers. I have already tried to deinstall it and install it once again, nothing helps.
Please, clarify the issues with the browser, as I think I am not the only one who has a problem with an access to it.
Expected result: access to the Proton.me box
Brave Version( check About Brave
): last available 13361151
Additional Information:
Can you please share a screenshot of what is shown after you try to login to your Proton mail account?
Hi Mattches, here is the screenshot!
Are you using a VPN when trying to connect to the site? Additionally, can you try launching a guest profile window (Menu --> More tools --> Guest profile
), close your original profile window, then try logging into your Proton mail account in the Guest window and tell me if you’re able to connect?
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Ok I see, the problem was with the VPN, I thought I have deactivated it, but it was still active. Now I can get into my account as well as on all the other websites. Thanks a lot for your support!
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I am confused why should people be expected to switch off their VPN just to use BRAVE
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@MoneyLove888 glad to hear you found the issue. Contrary to what @Jubliano is saying, you should be able to use a VPN service while using Brave as well – can you please try turning the VPN back on again and see if you’re able to visit those sites in Brave with the VPN on again?
Hi, I have tried with the VPN, it works, but the interface looks strange (very basic), please, see the screenshot attached.
Only when I switch out the Brave Browser protection the view is getting normal.
You mean when you turn Brave’s Shields off? If so, can you share what your Shields settings for the site are set to? You can simply take a screenshot of the Shields panel open on the page.
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I think whe the java scripts are disabled the interface looks weird.
Yes that is definitely the reason it looks weird. Allowing scripts for the site should ensure everything works and looks properly
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Strangely with the activated shield function I am not able to load even a zoom meeting. I have to deactivate it first, and then after the website is loaded to reactivate it again.