Can’t Select text on some websites, other browsers working fine

[lflucena]

Description of the issue:
Not able to select text in many fields in service-now.com instances.
Saw a post from Feb 2021 saying it is a website issue and not browser, but tested in MS Edge and worked fine.
Starte this morning after Windows update.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

Actual Result (gifs and screenshots are welcome!):

Expected result:

Reproduces how often:

Operating System and Brave Version(See the About Brave page in the main menu):
Brave is up to date
Version 1.73.89 Chromium: 131.0.6778.69 (Official Build) (64-bit)
OS:
Windows 11 Enterprise
Version 23H2
OS build 22631.4460

Additional Information:

[Mattches]

@lflucena,
Where exactly are you trying to select text? Note that I did not create an account so there is a chance I cannot test this on my end. That said, simply selecting text on the site in general works without any issue.

[lflucena]

Any text, any field type, the example below is a free text field.

The funny thing I noticed, even though the selection is not appearing, the text is being copied, just tested below copying part of the Short Description as in the image.
:: Alert Manager

This test was on a Mac OS Sequoia and I confirm it also happens in Windows.
I have a personal development instance on ServiceNow and don’t see the same behavior.

[Mattches]

So basically text selection does work it just doesn’t actually appear as highlighted — is that the case?

[lflucena]

Exactly.

So far, only on company ServiceNow instances.

[Mattches]

Interesting. And all the browser settings are the a same for both instances?

[lflucena]

Yep, no changes in the settings and Brave shield is down for those websites because is a company instance.

EDIT: I’ll post something in ServiceNow community later today as well just in case.

[nfvnetwork]

I have the same issue on my iPhone 11. It will highlight and copy text even if it’s not there . Also, anytime I enter a new website with a username and password , my keyboard flickers in a slower rate. It only happens when I am entering a new site or password… a Site that is not already logged with credentials .

[lflucena]

@Mattches Found this in ServiceNow Community, is from January, but might be the same bug again.

Cannot Select Text to Copy and Paste on SNOW while using Azure Virtual Desktop

Confirmed based on the post above, it’s on their CSS style:

Disabling that worked fine, so I’ll check with them what can be done.
Edge and Chrome are handling this with no issue, so might be something to Brave developers to take a look as well.

UPDATE: update MS Edge on Mac OS Sequoia and had the same issue, so it’s a Chromium bug. I’m reluctant to install Chrome to test this…

They (ServiceNow) have a fix already, this is affecting WashingtonDC release.
The fixed versions are:

• Washington DC Patch 8 Hot Fix 3
• Washington DC Patch 9
• Xanadu

[fanboynz]

The issue is related to upstream Chromium, (Brave Nightly and Chrome Canary). Test in Brave Beta/Release to get around the selection issue for the time being.