Can someone help me ? crash issue on specific Brave profile

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1

Hello

I am experiencing a crash issue with Brave on a specific profile that is urgent. When I open this specific profile, Brave runs for about 2 seconds, then freezes and displays the message “Brave is not responding” in the title bar of the window. After that, I am forced to close the program manually.

I am working on this profile for an important project and I do not want to reinstall everything to avoid having to redo everything. I need to continue my work on this profile, but I have many windows open and I cannot close them all.

Version 1.50.114 Chromium: 112.0.5615.49 (Build officiel) (64 bits)

Here are the additional information that I can provide:

  • I have disabled all extensions for this specific profile by modifying the “extensions” file in the “User Data” folder of this profile, but the problem persists.
  • I have not installed any new extensions recently, so I don’t think this is the cause of the problem.
  • I have other Brave profiles and they all work normally except for this one.
  • I have not reset the Brave settings for this specific profile.
  • I cannot do anything in the browser of this profile. I do not have access to settings or options to modify or delete anything.

I hope you can help me solve this problem quickly. Thank you in advance for your assistance.

1 Like
2

@Mattches could you please assist ? Thanks!

3

I am also using this version and encounter the exact same issue. I’ve tried to remove and reinstall the browser. Did not help.

4

Thank you for getting others to help me out :pray:

5

BTW, any reports at brave://crashes ?

6

I don’t have access to the profile to go on brave://crashes, it freezes at the first second unfortunately

7

go to AppData\Local\BraveSoftware\Brave-Browser-Nightly\User Data\Crashpad\reports
You should have something if a crash report is generated.

8

Also try above

1 Like
9

Wah !! Thank you, it work
it was only a question of disabling Brave News, thank you so much

10

But I lost my tabs that were open in the last session because of all the times I reopened and closed the browser… is there any way to get them back? :no_mouth:

11

Glad that I could help!

12

Umm, don’t they show up in history ?

13

Yes but I have a lot and they are mixed with other sites that I visited that are not important and it’s hard to find the good ones since they are not shown in the titles in the history which forces me to reopen them all one by one, it’s going to take hours… :pensive: is there any other way or is it not possible?

14

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