Browser crashes when I try to pay Mercado Livre with their own credit card

[Hijo1]

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

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**Description of the issue:**Webpage: https://www.mercadolivre.com.br/
Browser crashes when trying to pay with their own credit card

**How can this issue be reproduced?**yes

Expected result:

**Brave Version( check About Brave):**Version 1.51.2 (23.6.5.22)

Mobile Device detailsiPad Pro 4th Generation -

**Additional Information:**iPados 16.5.1

[SmartyAadi]

Does the same happen when you try it in a new profile or a private window ?

[Saoiray]

@Hijo1

Browser crashes

@Hijo1 this may be a bit tricky, but could you try to share your crash report with us from this? Instructions on how to find and share your crash report from iOS can be seen at PSA: Current FAQ - #44 by Saoiray

Other things I’d like to ask:

1. Have you tried restarting your device?

2. Does disabling Shields make any difference?

If not,

3. If you clear cookies, can you see a difference? To do this, go to Brave’s Settings → BRave Shields & Privacy → make sure Cache and Cookies and Site Data are toggled on (make sure anything else you don’t want removed at toggled off), and then tap on Clear Data Now

[Hijo1]

Hi Saoiary,

Sorry for the delay in replying to you.
I’ve done number 3 but now I don’t have the same situation as I’ve paid using Safari.
Another issue I can inform you is that after crashing, BraveSearch crashes again when I open it.
To solve this issue, I have to act very quickly.
I do CTRL A at the browser window and delete everything so it does not crash.
When I have another payment, I’ll make sure to follow your instructions and reply to you shortly.

Thanks for your very professional and prompt response.

Kind regards

Jorge Brown