Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Hi There
I checked my balance today on my Brave Browser for Android and i have noticed i ONLY have May’s Payout. My entire archive of BAT payments going back over a year are missing.
I’m, not certain of the amount but it was in the hundreds of BAT.
As you can imagine i’m extremely worried. Is there a way you can verify my account and return my BAT to my android browser?
How can this issue be reproduced?
Please see attached screenshot
1.
2.
3.
Expected result:
Brave Version( check About Brave):
1.8.93 Mobile Device details
Google Pixel 2 XL
I’m also experiencing the same issue reported above with brave browser version 1.8.93 (Android). My basic attention tokens have disappeared/are missing.
I haven’t uninstalled the browser, I’ve only allowed updates from the google playstore (which has never caused me to lose my entire balance before). I really hope I haven’t lost my BAT as there was about 140 of them!
Brave definitely needs a few more little updates to sort it out (I experience the same thing in version 1.8.112)
Huuugeee (love) for your wish to see Uphold↔Android integration, @carlos_will / Steve! I recommend it everywhere, every time I can (see topic at the bottom)
Brave listens us, their users
& will enable Uphold for Android too:
@steeven from Brave team confirmed that Uphold for Android will be available.
I just wish we had a road map (version in which Uphold wallet will be added to the Android version of Brave) but that is probably delayed due to May 5th payout issue. (although Uphold seems to perform better than an in-app wallet, cause Uphold users had fewer issues in that specific “05/05 payout case”)
I pressed the claim area on 6 of May and I still did not receive my Bats.
I’ve had the message saying we are having some problems.
Its been more then 2 weeks and still waiting.
Is there anything I can do?
Hi All, I received an update from Via a Twitter DM. Hope this helps all with this issue:
My apologies for the inconvenience. We are indeed investigating an issue which has impacted some Android users. We will be releasing an update soon which should assist us in identifying the root cause behind this bug. In the meantime, please do not reinstall the browser, or make any attempt to resolve the issue yourself. We’ll have a solution as soon as possible.
for your wish to see Uphold↔Android integration, 
