Brave tokens after receiving are not showing up in wallet or statement

Brave Rewards Rewards Support
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1

Briefly describe your issue:
Brave tokens after receiving are not showing up in wallet or statement. It shows a message, but is not showing in the wallet.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows
Version 1.38.111 Chromium: 101.0.4951.54 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
January

Have you been able to successfully receive payments in the past?
No

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

2 Likes
2

Same happened with me my bat disappeared after claimed not showing on my Gemini account

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3

The same is happening to me, I can see it on Brave but not on Gemini.

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4

This happened with me as well, just like last month

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5

same problem here, after receiving my 4 BAT it show and when i opened my gemini wallet they got disappeared from brave.

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6

yep, same here, like last month. i did get last months eventually so hopefully going to show up, its got some teething issues so dont stress

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7

Hi all - it can take a few minutes to appear. Just want to make sure that you received successfully?

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8

In my case it was credited to my gemini wallet, then the reward section went down for a few hours and when it came back , my credit for April month disappeared from my gemini wallet. Any help?

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9

Hy steeven i have the same isseus

I claimed my bat ad rewards succesfully and it shows in my brave browser

But there is nothing in my uphold wallet

Is there a time before i recieve it or should in be directly into my wallet

I olso had big troubles last month and never got a payment so i was really happy with the fact that the claim button workt now ! But now this is a new problem i think ?

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10

Hi Steeven, Thank you very much for resolving the issue, I can see it in My Gemini wallet now.

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11

Received mine. Thanks @steeven

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