Brave to uphold verification/ lost bat

Briefly describe your issue:

Previously verifier uphold wallet, received bat with no issues up to now, will not connect to uphold, on my uphold it states connected and uphold support have said no issues or restrictions from their end.
Followed problem solving and deleted both my brave browser and uphold wallet and reinstalled, (lost all rewards up to now accrued but not paid) but still showing the same error as before.

What Operating System and Brave version are you using (Menu --> About Brave)?

Android build 12
Brave 1.36.112

Is your browser wallet currently verified? (yes/no)


What date did you verify your wallet?

October 2021

Have you been able to successfully receive payments in the past?


Are you using a VPN? (yes/no)


Are you in a supported region (see here for list of supported regions)?


Does your device pass the SafteyNet check (Android only)?


Have you manually turned off Auto-contribute on all of your devices linked to Uphold??


Any support would be greatly appreciated, thank you.

Can you clarify what you mean when you say you “deleted” your Uphold wallet? Additionally, what exactly is the error you’re seeing when you try to verify?

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Hey Mattches I’ve spoke with you on Reddit before, I believe. Anyhow I have the same issue, except I didn’t delete anything. My friend recommended me to sign up on here to try and speak with you specifically. He said you fixed the issue for him. I have the same issue. Never before until last night. On my phone (Android) I go to verify/ reauthorize (which I know you have to do every so often) and when I click verify it takes me to uphold to sign in and then I try to reauthorize and it says, “Something went wrong, please try again”. He said you helped him out, can you help me out bud?

Apologies deleted the cache and uninstalled from my phone, then reinstalled, the error shown on the uphold wallet side, “something has gone wrong, try again”.

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