I just did a clean upgrade to Windows 11, on the computer I use every day.
I reinstalled Brave, but when I try to connect my wallet to my Uphold account, it says that the device limit has been reached.
I already read the article about the 4 device limit, but the fact is that I didn’t even change my device, it’s still the same computer, but with a fresh OS.
Is there a way to delete all devices linked to the wallet?
Or are you planning an update very soon about this issue?
Otherwise, before upgrading, I had backed up the Brave “AppData” folder.
Can I restore specific folders or files from there to reconnect to the wallet?
@AxlMelot If I understand how it works, and as @Herrvader said, Brave does not rely on a “physical” device or a MAC address as I thought. If we completely uninstall Brave and delete all cache files everywhere in the system, we will have the same issue.
I received the confirmation email for my request, so it took 8 days, and I was able to link one new wallet.
The email also states: “Please note that we are removing the linking limit completely in coming months.”, as we already know.
I hope it will be released soon, to be able to verify my other devices, and for everyone having the issue.
You will get one device removed per request. I should have stated that, though I believe it says that somewhere in all of that info. If you have another device you want removed, simply do another request. And yes, the plan to remove the limit is in place, but I wouldn’t count on it happening anytime soon. Glad you were able to get some forward momentum and thank you for the update!
It is per request. I have had 2 removed via that process. Just make sure to list the 2 wallet addresses you want to keep on the request. They will then remove one of the others (non active) associated with your account.
Delete the uphold app, then verify via the mobile web page. That’s been happening to quite a few android users, including myself. Then you can redownload the app.
Unfortunately, that’s the same thing Matches has said to do. If you can’t reverify because your getting the device limit error again, try and dm @mattches or @steeven and tell them what is happening. They may be able to expedite the issue.
Verify/Authorize account within Uphold? (Is this what you are saying? So steps 4, 5, & 6 are not performed?)
I am asking because I put Mattches workaround in User Solutions: Brave Release 1.38.x (and the prior topic). If his workaround does not work, then I need to change / link to the correct information.
@Deaudouce sorry for posting off-topic. I really want to make sure as much as possible that accurate information is displayed in the User Solutions topic. Please excuse.
Edit: Grrr, I think I misread… you said “same thing” and I read “not same thing”, I guess because I saw “Unfortunately”. Sheesh. Please just confirm Mattches workaround is valid so my mind will be at ease. And I need to focus more when I read…
lol Thank-you! I had to look that one up! But then it started to sound vaguely familiar so probably have heard it before. Just not a saying used in this area much. We do use the later gator and c’est la vie sayings if that counts. lol