Hello,
I’m contacting support to ask about a issue in the Brave Rewards.
I recently changed my PC and Smartphone at work, and when I tried to connect my Uphold account in the browser Brave, there was an error about the maximum devices used.
I did some research online and found out that the max list is 4.
Sadly, I didn’t find an option to log out old devices, changing my password also didn’t seem to work, which brings me to this question.
Is there a way to disconnect all Brave devices by an admin from Brave, without losing the BAT rewards won in the previous months?
By disconnecting all devices, I will choose carefully what devices to use. Thank you.
Cordially.
Here is the support link to remove old devices.
And here are some screen shots to help.
2 Likes
how to get on 2nd step. I mean where you will get that screen, then 2nd screen shot one
?
@Aarkay,
When you log into Uphold, do you see their old dashboard layout or the newly implemented UI?
Uphold shows new one whenever i log in
Thank you for your solution. I followed the exact steps few days ago, and I still cannot connect my new browser.
My question is, How long should I wait?
And also, should I receive something via email, maybe a confirmation?
Thanks again!
It takes several days. I did it a while ago. You do get a notification. I just don’t remember if it was a message here or an email.
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