Brave (on Android) doesn't open any site anymore

Browser Support Mobile Support
1

Yesterday, Brave on my Android (Samsung A41) suddenly stopped opening any website.

I see “The site can’t be reached” and “err_access_denied”.
I uninstalled the program and reinstalled it and it worked for a few hours but this morning the same thing happened again.
The other browsers on my phone work perfectly, so it’s not my internet connection. Any ideas about what’s going on?

2 Likes
2

Hi @forlane welcome to Community :smiley:

Could you kindly confirm what version of the browser you are experiencing this issue?
Also does this issue persist after you tried clearing your cookies and cache?

Thanks in advance.

3

Hi!

I uninstalled the previous version (no idea which one that was) and the newest one on my phone is: 1.40.113.
There was no cookies and cache in this fresh installation, but I performed the deletion anyway.

4

And you are still experiencing this issue on 1.40.113?

5

Yes, that’s why I posted this message! :wink:

6

Thanks for confirming,

Are you running a VPN on your device or using Brave VPN?
If you are, you can try to disable it, clear your browsing data and try using a standard connection to see if you get the same error message.

7

Already tried that and it didn’t work. I should have mentioned that, my apologies.

8

Thanks @forlane for confirming,

I am curious if you are having a similar issue to this case?

Are you experiencing this issue on version 1.41 or higher on Beta or Nightly?

9

I don’t think so. I get a different error message (see screenshot) and this issue is a desktop issue.

Screenshot_20220708-211345_Brave
Screenshot_20220708-211345_Brave1080×2400 147 KB

10

@forlane,
In the last screenshot you shared, it appears that perhaps the VPN is still running (the key icon at the top) — can you re-confirm that disabling the VPN does not resolve the issue?

11

I re-confirm that disabling the VPN does not resolve the issue. This all started happening from one moment to the next.

12

I have faced a similar issue on my android as well.

13

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