Hi, @artell0. The first thing I’d recommend is backing up your Brave profile folder to preserve the bookmarks, BAT, passwords, and such. To do that, use Explorer to navigate to
C:\Users\YOURUSERNAME\AppData\Local\BraveSoftware\Brave-Browser\User Data\ and locate the folder named
Default, which, unless you created additional profiles, should be the profile folder you use. Copy that to another location so that you can put everything back once Brave is working again.
Once you have one or more backup copies, it’s safe to muck about, and there are several ways to proceed. The order presented is probably fine. Just be sure you’ve copied your Default/profile folder at least once beforehand. In theory, only deleting the folder should actually damage your stuff, but better safe than sorry.
- Force quit the updater from Task Manager and try launching Brave
- Delete the Default profile folder in …\User Data\ and try launching Brave
- Try launching brave with hardware acceleration disabled by
- modifying the desktop shortcut by adding
--disable-gpu to the Target field so it reads
"C:\Program Files (x86)\BraveSoftware\Brave-Browser\Application\brave.exe" --disable-gpu
or opening a
Command Prompt and issuing the command
start brave.exe --disable-gpu
- Download the latest release standalone installer package and update from that (32-bit installer or 64-bit installer)
If you try any of these, please let us know which, if any, worked. If none do, we may have to call in the big guns like @Mattches and @eljuno.