trean
December 25, 2024, 11:11am
1
Description of the issue: Brave Help Center keeps opening randomlyHow can this issue be reproduced?
It’s hard to pinpoint when this happens but for example if I press pageup while browsing some website…
Or maybe I’m just watching a youtube video and pause the video by clicking it with my laptop’s touchpad mouse…
And then a new tabs opens with this address: https://support.brave.com/
Expected result: To not randomly open Brave Help Center
Brave Version( check About Brave): Version 1.73.104
Additional Information: Fedora Kinoite (Ublue Aurora 41), HP Elitebook 840 G6
It seems a similar issue was reported in 2021: Brave help center keeps opening up
289wk
January 4, 2025, 10:28pm
2
Reference material:
There, the F1 key will “Open the Brave Help Center in a new tab”
Shift + PgUp will “Scroll up a webpage, a screen at a time”
Ctrl + PgUp will “Jump to the previous open tab”
trean
January 5, 2025, 9:10am
3
Thank you, but I think this is not related. The problem persists, this might be a bug. Interestingly I haven’t encountered this problem on my Windows desktop computer, only with Linux laptop.
289wk
January 5, 2025, 7:33pm
4
Please go to
https://community.brave.com/t/useful-screenshot-and-screen-recording-tools-to-capture-on-screen-behavior/43619
and scroll down to “Peek”.
Study how to use Peek, and record what is occuring. Then upload your recording, to here, in order to assist Brave Support.
About Peek:
Free, open source application used to capture and record screen activity. It works almost exactly like LICEcap, maybe even easier.
Installation varies with distro, but the website includes instructions for many distros.
In addition to animated GIFs, it can record in APNG, WebM, and MP4 formats.
You can change default format in Preferences (accessed by clicking Peek icon in upper left of Peek window).