Helpplz
December 17, 2021, 3:03am
1
Brave browser wont open.
Open computer
Open brave
3.It opens slightly to a black or white screen and crashes.
It opens
Can’t check brave version won’t open
There was a windows update before this. I have already tryed uninstalling and reinstalling.
1 Like
ABP1
December 17, 2021, 2:24pm
2
Yea man same thing is happening to me
Manduin
December 17, 2021, 2:26pm
3
Been having the same issue. Worked fine last night, turn my computer on today and it refuses to start. Same issue has been happening with Tor and Opera GX. Only browser that seems unaffected for me is chrome.
ABP1
December 17, 2021, 3:49pm
4
idk im using opera GX rn and its working fine, google is 2 for me at least only happening on Brave
steeven
December 17, 2021, 3:57pm
5
Thanks for reporting. A few direct follow up questions:
Can you tell me more about what you have enabled in the browser: Rewards, Sync, Wallet? - Any new extensions?
Did you enable any flags via brave://flags
by any chance?
Can you check to see if there are any crashes reported using the following:
C:\Users[user]\AppData\Local\BraveSoftware\Brave-Browser\User Data\Crashpad
Thank you!
ABP1
December 17, 2021, 6:08pm
7
Sync is on Not sure if rewards were on but I don’t think so
don’t know what flags are so none should be enabled
Crashpad is empty
(side note: I tried 2 open brave and then opened opera and my PC BlueScreened) not sure if its connected tho
Helpplz
December 18, 2021, 12:25am
8
I did not enable anything except ad block and there were no recent crash reports last one was 5 months ago so not related to this issue
system
Closed
January 17, 2022, 12:25am
9
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