Brave causing windows crash

bug

#1

When I use brave browser I experience blue screen in about 5-10 minutes usually after I start loading a video on You Tube.

The error me age is: PAGE_FAULT_IN_NONPAGED_AREA

I have tried every solution I have seen on the internet regarding editing the way Windows uses the paging file and also used the CMD panel to look for corrupted files.

Don’t know which version, but it all started with the one that changed the interface.

I watched YouTube videos on chrome for last 3 hours without a problem which is why I am starting to think this may be a browser issue.


#2

Hi, there’s a lot of information missing.
Which Windows version do you use?
Did you use brave.com/download for the installation (or GitHub or unofficial sites?)
Which antivirus program do you use?

Maybe it’s a bug in Windows and not Brave. Here’s a translated page with a file that you could use to fix some bugs (it’s important to run the file as administrator. Then confirm the window with Y.):
Download: https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

Translated manual:

Start translation

The options are selected by pressing the digit:

1.opens the Windows protection (System properties -> Computer protection)
2.update components are reset (This will repair Windows Update)
3.temporary files under Windows are deleted
4. are the Internet Explorer settings called. Here you can reset the settings under Advanced.
5.check all protected system files (sfc / scannow is started)
6. scans the system for damage (Dism /Online /Cleanup-Image /CheckHealth)
7. checks the system for detected damage (Dism /Online /Cleanup-Image /ScanHealth)
8. fix the system (Dism /Online /Cleanup-Image /RestoreHealth)
9. deletes the replaced components (component store is cleaned)
10. changes corrupted registry entries (a registry backup is created on the desktop)
11. resets the Winsock settings (network settings)
12. search for updates is started (Starts Settings -> Windows Update)
13. search for other local solutions (Starts Settings -> Troubleshooting)
14. search for other online solutions
15. download diagnostics (selection of diagcabs: Windows Update Tool, or Apps Tool or Start menu)
16. restart the PC

To exit the script press 0

End of translation

I’m not 100% Win-Pro, but the numbers
2,3,5,6,7,8,9,10 &11
I’d definitely take it out once.

You can also download the file from other sources, search for “ResetWUEng” (Surely you will find a page in your language :slight_smile: ).

Translated with www.DeepL.com/Translator


#3

In one of the latest Brave updates i got a new desktop shortcut but the older one is still left and is now called “Brave (old)” by default

When using the old one it is still working fine.

When using the new desktop icon i get to a brave with a slightly alterd inteface so i know its a diffrent version.

When i first downloaded Brave i did it from the official website.

I have tried every selution related to the nature of the error code namely PAGE_FILE_IN_NONPAGED_AREA

Sence I only experience this problem in the new version of Brave I do not belive i to be a problem with Windows and/ or hardware.


#4

I am using windows 10 latest version


#5

Yeah, and the reason why I wrote you this with the possible operating system damage is that I also use the latest Windows 10 (1809) and Brave. The problem doesn’t occur with me. :wrench:


#6

I have now tried what you recomended but still no result

I’ll wait for the next brave or windows update see if it fixes itself otherwise i just use the older version of brave that still works

Thank you for your time.


#7

Have you installed the latest cumulative updates? These always appear on the 2nd Tuesday of the month (so this month it was 11.12 - called Patch-Day :smiley: ) This is especially hot because the October update had a lot of bugs, as most have not missed.

If you are unsure if you have the latest updates installed:
Bottom left right click on the Windows logo -> click Settings.
Go to “Update and Security” -> click on Windows Update & last click on “Check for Updates”.

I have to admit, I can’t help you much with the info. :frowning:

But you don’t use the Windows-Insider version, so the test version?

Translated with www.DeepL.com/Translator


#8

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