Blank log in screen even after multiple redownloads and system restores

Description of the issue:
I cant descrive it beyond it simple wont load more than a blank screen regardless of what wallets may be present or signed into. i have attempted recovery and even tried through the MEW.
Steps to Reproduce (add as many as necessary): 1. 2. 3.
page simply wont load at all.
Actual Result (gifs and screenshots are welcome!):

Expected result:

Reproduces how often:
numerous times over the best few days
Operating System and Brave Version(See the About Brave page in the main menu):
Windows10 and newest version of brave, even attempted to hit update several times and redownload from website.
Additional Information:
I recently transferred my uni over was wondering if somehow that may have glitched the system?

could you disable all extention then try again

I have tried that several times

let me ask one of the team to help you @Mattches

notice it still weekend

and have a nice day everyone

Understood, thank you.

you welcome :slight_smile:

Can you try creating a new browser profile (Menu --> Create new profile) and visit the Crypto wallets page in the new profile and see if this also appears blank?

just tried a few time sand even uninstalling a few times. nothing works. is there another way to recover that wallet. I attempted to used seed phrase in a MEW but no luck

Hi all, could those experiencing these problems right click inside the brave://wallet tab, and hit “Inspect Element”, and let me know what they see in their console?

could you click on console then send screen shot

that what ryanml asked for

console is next to element

i sent both… there are already two sent but this is me… sending them again…

1 Like

@ryanml :point_up_2:

@cynotra - thanks for providing those. Are you able to go to your user profile folder for Brave-Browser? What I’d like to see is inside Brave-Browser/ directory, there is another folder called odbfpeeihdkbihmopkbjmoonfanlbfcl. And inside that folder, there will be a folder with the latest extension code. Can you tell me what that folder is named? It should read if it is up to date 1.0.22. Also, if you could expand and send me a screenshot so I can see what is in there, that would be helpful.

Also, I realize you said you were up to date on Brave, but can you confirm what the version you’re seeing on brave://version/ is? Thanks

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