Description of the issue:
Immediately after opening Brave iOS app it shows a blank black screen with blank grey bars on the top and bottom. Tries to load for ~15-20 seconds then crashes. Everything stays blank, nothing changes and no option to click on anything appears.
How can this issue be reproduced?
- Open the app
Brave launches properly
Brave Version( check
1.47 checked through Apple App Store
I’m assuming About Brave is in the apps settings/info and I’m not able to access anything within the app due to this issue.
Mobile Device details
iPhone 11 - iOS 16.1.1
Have 1k+ tabs but usually it’ll still load after some waiting and if it crashes due to there being so many tabs when I reopen the app it’ll ask to restore tabs. Since yesterday it’s only stayed on a blank black screen no matter what I do.
I tried some of the suggestions for a similar issue that’s been going on, crashing after showing a white screen (is the color impacted by me using dark mode?)
I tried to find an option to clear Braves cache in Apple’s settings app but didn’t find anything helpful.
Things I’ve tried w/ no success:
- Turning on airplane mode
- Making sure low power mode isn’t on
- Clearing all background apps and reopening
- Completely shutting off my phone
- Offloading the app in iPhone storage settings and reinstalling