Briefly describe your issue:
Around 2 BAT disappeared that was gathered throughot the month of December payout was a few days ago and still nothing. Also on my Android phone Brave stays on loop while trying to link my Uphold account and if I tap to verify again it crashes
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows, Android
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
2 months ago
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes, it does
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes, I have
One issue, most likely, is that you have reached your device limit (4). If you have a new device, or have reset a device, that can cause issues. If that is the case, you can find help in the link below, to remove an old device. This post also has some screen shots to help if need be. Hope that helps you.
1 Like
I’ll be trying that. Thank you so much
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