Automatically logging out of The Guardian website

#1

Description of the issue
I log into https://www.theguardian.com/ - then I close Brave - when I open Brave again and navigate back to https://www.theguardian.com/ I’m logged out - I need to log in again.

Exact URL of the website in question

Did the issue present with default Shields settings? [Default states are: Block: Ads/Trackers, 3rd Party Cookies, 3rd Party Fingerprinting Allow: Encrypt Connections enabled (HTTPS), Scripts] (yes/no)
Yes

Does the site function as expected when Shields are turned off? (yes/no)
No

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no)
No

Does the site function as expected when using Chrome? (yes/no)
Yes

What Operating System and Brave version/Build are you using when you encounter the issue?(See the About Brave page in the main menu)
Windows 10 - Version 0.62.50 Chromium: 73.0.3683.86 (Official Build) (64-bit)

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#2

@donniedarkouk,
Thanks for reaching out!
So this may seem silly but when you login to your Guardian account, do you elect to save your login/password information when offered? If so, does it appear in the list of saved passwords (Settings --> Passwords --> Saved passwords)?

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#3

You’ve just fixed the problem through your question! For some reason, The Guardian website does not automatically give the option to save the password when logging in - instead it pops up with dialog boxes which simply offer to sign you in using the saved password. I had to cancel these dialog boxes twice before I was presented with a different login screen offering to keep me logged in. I clicked this option and it works. Thanks!

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#4

@donniedarkouk,
Glad to help – even if it was inadvertent!
Strange behavior nonetheless for The Guardian, I’ll be sure to let our web compat folks know about this. Thank you again for reaching out!

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closed #5
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