No longer able to 'login' to URL members account with Brave

Browser Support Web Compatibility
1

Sorry… Not a technically ‘astute’ senior… I am no longer able (HP Laptop running Windows 8) to login (with shields either ‘on’ or ‘off’) to my https://members.chrissajnog.com ‘dashboard’ which I had previously been able to do so … I can with Chrome… I can with my iPhone… The Chris Sajnog ‘help-desk’ was able to login-to/access my member dashboard…

Description of the issue:

Exact URL of the website in question:

Did the issue present with default Shields settings? (yes/no) ?

Does the site function as expected when Shields are turned off?

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no): NO

Does the site work as expected when using Chrome? YES

Brave version (check About Brave): ?

2

Hi @pshelios,

Welcome to community and thanks for reaching out! Can you try by enabling all cookies for the site in the Orange Lion icon in the URL bar?

3

Hi Steeven…

Thanks for trying to help… That didn’t work… However, I was able to log-on to my https://members.chrissajnog.com/dashboard by opening a Brave Private Window using Duck-Duck-Go…

I don’t understand what changed and why I was able to access my dashboard before without having to open a Private Window to do so…

Pete

4

@pshelios,
Can you try clearing your cache/site data for the site? Click the “lock” icon, then Site settings --> Clear data. Close/relaunch the browser, then try to login again.

5

Nope… Didn’t work… Thanks anyway…

6

@pshelios,
Can you please provide a little more detail surrounding your issue? What exactly happens when you try to login to the site?

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