@m4dpr0ph3ss0r did you make sure to check your email, including all of your Junk/Spam? I know @Evan123 stated at How to get help from Brave support and sharing Ticket IDs - #47 by Evan123 that he had been through everything prior, which included your ticket.
If they told you would be resolved, then you should be receiving the payment in the current payout and everything. In any case, I’ll tag @steeven on here too.